Physio First works closely with a number of carefully selected commercial partners. Our commercial partners share our strategic vision and have a similar culture, which reflects ours. 

Our strategic relationships fall into one of the following categories:

  • Conference exhibitor relationship
  • Collaborative relationship
  • Strategic commercial relationship

Our commercial partners are:

Blue Zinc

TM3, transformational partner of Physio First

Physio First has entered into an exclusive agreement with TM3 which enables its members to receive a 10% discount on new purchases of TM3 Practice Management software.

TM3 - succeed today, and tomorrow!

TM3 is world-leading, practice management software created by Blue Zinc IT. Improving on TM2, TM3 is like no other practice management system, combining the power and security of desktop software with the flexibility of a cloud solution. With over 10,000 happy practitioners worldwide, TM3 can help your clinic succeed today and tomorrow!

Your complete solution

TM3 is modern and intuitive practice management software that helps streamline your day, so you spend less time on administration and more time treating patients. TM3 allows you to run your clinic on multiple devices with seamless integration between platforms.

Beautifully designed

Extensive collaboration with practitioners across the MSK sector has made TM3 easy to use and extremely clinically-minded.

Secure software

There’s no need to worry about theft or hardware failure in your clinic, all of your data is stored safely on our UK servers.

TM3 supports your development

Your development with TM3 practice management software is extremely important to us. From the very beginning, you will have your own personal implementation buddy who will guide you through the software. As you develop with the software you will have the chance to participate in our weekly free webinars and training, aimed at making you and your colleague's experts in everything TM3.

Practice management software committed to your success

TM3 is based on shared success, which means we are fully invested in helping you grow and ensuring your practice succeeds. Everything we do as an organisation from development to support, is designed to help you manage your practice better and grow clinic revenue. The TM3 customer support, implementation, and sales teams are at your service to provide the consultative advice and support you need to succeed.

For more information on TM3:

Phone: 03333 442 600


Visit the TM3 website:

Painless Practice

Painless Practice joins us on our journey

We are delighted to announce that Painless Practice has become the first of our new commercial strategic partners. 

Painless Practice is a business that exists “to see a network of well-managed profitable clinics the length of the UK that provide cost-effective private physiotherapy treatment and improve the nation’s wellbeing. We aim to provide rewarding career paths and business opportunities for our clients.”

Their relationship with us has been carefully crafted to ensure that our own expectations are carefully managed and, like all good relationships, we have shared goals and shared effort.

The outcome for Painless Practice will be that, through being acknowledged as a strategic commercial partner working closely with us, they will move closer to their vision (outlined above).

The outcome for us is that we have a trusted partner who will provide us with time, energy, experience and expertise with a whole list of our business plan priorities.

Painless Practice has worked closely with Physio First to provide a suite of six business-related CPD events. These one-day workshops are connected, but not inter-dependent,and draw heavily on years of business education and coaching by Painless Practice.

These workshops will:

  • Enable Physio First members to attend one or all of the workshops at a discount and an additional discount for booking all six up front
  • Be open to non-Physio First members, to enrichen the learning experience, but non-members to not benefit from the discount. Fees for Physio First members will be £175 and £200 for non-members. All prices are inclusive of VAT
  • Be run exclusively in London during 2016.  Painless Practice has considerable experience of running successful courses in the capital that attract clinicians from all around the country. From 2017 however we are planning to run these courses from a location outside the capital to make travelling easier for some 
  • Be run at intervals of mid-May, mid-June, mid-July (before school summer holidays), mid-September, mid-October and mid-November during 2016
  • Have proprietors James Butler, or Celia Champion, plus one other tutor attending and every tutor within Painless Practice will be briefed about:
    • Physio First’s strategic journey 
    • The value of Physio First membership and the context of our 5 big core unique member benefits 

This briefing will enable the tutors to provide context on how membership of Physio First and its benefits, can help attendees build their practices and plan for the future. This would be aimed at individual practice principals, their employees and also self-employed associates.

Please click your chosen module below to view the full course outline/s, and be guided on how to book your place:  

Module 1 - Business Strategy, 19 May 2016 – Event closed.

Module 2 - Turning Plans into Action, 21 June 2016 – Event closed.

Module 3 - Practice Marketing and Ethical Selling, 20 July 2016

Module 4 - The Patient Experience, 20 September 2016

Module 5 - Returning and Referring Patients, 19 October 2016

Module 6 - Managing People and a Business, 17 November 2016 

Physio  First members will also be able to purchase an electronic copy of the Painless Practice publication, “The Seven Pillars of a Painless Practice”, at a 50% discount. Login to your benefits and access your 'physiotherapy specific business advice' for more details. 



Vivomed is delighted to be a Physio First strategic partner

Vivomed is a family-owned and run physiotherapy and sports medicine supply company and is the only physiotherapy supply company in the UK with a fully licensed pharmacy as part of its business.

We have been working with some of the top sports teams and private physiotherapy practices in the UK and Ireland for over 15 years and now have one of the widest ranges of physiotherapy supplies available to our customers.

Vivomed is a distributor for major brands such as Levotape, Push & PSB braces, Naqi, Mueller, BSN, Compex, Chattanooga, DJO, Heel, Garmin and Polar, as well as stocking a wide range of their own branded tapes and strappings that are regularly used at the highest level of sport.

This means that we stock everything that you as a professional physiotherapist may need for your practice, and if we don’t have exactly what you need, or want, we can easily source it for you.

Physio First member benefits:

Just login to your benefits to access the code.

Contact details


Email address:

Telephone: 028 44617666

Patterson Medical

Patterson Medical are proud to be a strategic partner with Physio First

What are the Physio First special rates for product and servicing orders from Patterson Medical?

Patterson Medical have a commitment to continually improving their offering and services to provide all private physiotherapists with a single source partner and the very best brands.

Their priority is to exceed your expectations by making all your dealings with us convenient, straightforward and hassle free. From seeing your local sales manager to placing an order, receiving the goods through to after sales service and technical support, they are confident your experience will match this commitment.

Order your products online today at: with a fantastic new offer negotiated by Physio First for members!

They now offer Physio First members 10% discount on all non-promotional purchases – just login to access the codes. 

Please note: this offer is only available when calling their customer service team.

  • Take advantage of their fantastic offers and competitive prices!
  • Over 10,000 products to choose from
  • Sign up to receive their very latest offers and up to date information on courses and exhibitions.

Nationwide technical servicing

As part of the partnership with Physio First all members will gain access to a number of unique offers including 15% off all servicing of couches and electrotherapy equipment.

Operating out of 4 nationwide locations, their team of service engineers are available for installations, maintenance, on-site service and repairs, plus much more, contact them now on 08442 096 059 or e-mail for further details.

Nationwide sales representatives

They have the largest sales team to provide you with personal solutions, demonstrations, advice and the latest special offers. Please see for details.

Nationwide next day dispatch*

They have over 20,000 lines available for immediate delivery from their modern facilities located in Nottingham and Bridgend providing next day delivery capability throughout the UK.

Did you know that... Patterson Medical provides a bespoke white glove delivery service? 

Many of their own brand clinic items such as couches and plinths can be delivered into your clinic, set up, tested, demonstrated and all packaging removed, at a time to suit you by our own them for more details!

Patterson Medical

Tel: 08448 730 035

Fax: 08448 730 100 



Online Ergonomics 

Online Ergonomics Limited was established by Matthew Oliver in 2002 as a specialist supplier of ergonomic office products to both wholesale and retail customers.

Online Ergonomics supplies ergonomic seating, desking, office accessories and assistive technology solutions. From their modern, purpose-built offices and warehouse in Beccles, Suffolk, Online Ergonomics utilises a fleet of vehicles and their own trained and experienced installers to deliver and install goods and provide after-sales services throughout the UK.

As part of their relationship with Physio First, they will be present as exhibitors at the Physio First annual conference for the next 5 years, from 2016 to 2020. Come and visit their stand within suite one to find out more information!


Tel: 01502 715400



What are the special rates on patient exercise prescription software from Physiotec?

Physiotec allows the creation of personalised, web-based exercise programmes and information handouts from a large professional exercise library.

There are special rates for Physio First members for Physiotec

10% off the standard fee for exercise prescription software as well as access to the Physio First Orthopaedic module.

This benefit is available only to members of Physio First. 

  • Contact Physiotec on 02032 865 865 and request a personal quotation
  • Your Physio First membership number must be confirmed by yourself by phone, letter or fax or by email.

For more information visit the Physiotec website where you can access an online demo.

About Physiotec

Physiotec's exercise programme software has been a forerunner on the Canadian market since 1993 and the subsequent growing interest from the UK physiotherapy market encouraged the company to open a small office near Stilring in 2008.

Physiotec's success is based on their development of cutting-edge technology, coupled with a willingness to exceed customer expectations, all qualities that are essential as a Physio First strategic partner.

Web solutions

Physiotec software offers the right tool for all types of physiotherapy practice. The service offers create exercise on demand options, free training sessions and frequent programme upgrades that enable you to help you patients to maximise their recovery with high quality exercise programmes that meet all compliancy needs. Patients can access the programme either directly from the Physiotec website,, or through your own website link, alternatively, exercises can be selected and printed off as a handout for the patient.

Other features from Physiotec include:

  • Complete integration in management software
  • Patients access video
  • Print and email programmes
  • Exercise programmes available on your website
  • Multi-users and locations

To find out more login and access your benefits.


PhysioTools - the smart way to create exercise programs 

Physio First members receive 15% discount on all PhysioTools products – start using PhysioTools for only £9 a month. Visit for more details and a free trial.

PhysioTools makes creating exercise programs for your clients quick and easy. As a result you save time and provide your customers with the extra service that makes you stand out. Simply print, email or send the exercise plan to their new App - free for your client to download from Google play and the App Store.

Their comprehensive exercise library has been created in co-operation with world-renowned authors. They currently offer over 21,000 exercises in every specialist field; not only in rehabilitation, but also in prevention and fitness. They provide free support, training and regular updates.

It’s easy to:

  • Access from any internet-enabled device
  • Send exercise programs with videos
  • Motivate your clients to exercise at home
  • Add your own logo and contact details
  • Share templates and exercises with colleagues
  • Add your own exercises and create protocols
  • Enhance your professional image and client satisfaction
  • Engage your clients with the PT Momentum App 

The discount is available only for paid up members of Physio First. Quote your Physio First membership number when ordering directly with PhysioTools.

Contact PhysioTools to request a personal quotation or free trial.   
For more information visit the website

PhysioTools UK
Tel:  01749 890870
Fax:  01749 890871

Towergate Professional Risks

Why is it a good idea to use an insurance broker?

Choosing to purchase your insurance through a broker comes with a number of additional benefits. Not only do you get the benefit of their knowledge in the insurance sector, but if you choose a specialist broker, you also have the added benefit of their experience and expertise in your particular field. This can be of particular importance for Chartered physiotherapists in the independent sector. Understanding and servicing business insurance needs can be perplexing, and this is where brokers can really support and advise you in helping to ensure you and your business have the protection you need; and a policy that will respond when you need it.

To make an informed choice when buying insurance for you or your business (whether physiotherapist-related or not), you need to know, (or know someone who knows):

  • The particular risks associated with your business
  • The types of insurance policies and risk management solutions that are available ranging from critical illness cover and pensions to car insurance if you visit patients at home.
  • The annual cost, including insurance premium tax (IPT) and any customer service, or adjustment charges
  • Knowledge of the product you are purchasing
  • How to ensure that the insurance provider will settle a claim fairly and promptly and how to complain should this not occur

So a broker is essentially offering all of the above and, of course, a huge saving in time by you not having to do the research yourself.

It also avoids the obvious cost of purchasing the wrong product i.e. if you draw up your own contract without seeking legal advice you never really know if you have done a good job until you have to rely upon it and of course that is the worst time to find out that the choice as not a good one!

Insurance brokers are in business to provide this advice and support, and being heavily regulated by the Financial Conduct Authority, they operate under strict guidance to ensure they are helping you to choose a policy that meets you specific needs.

Physio First has a special relationship with Towergate Insurance, who will be able to give you some guidance. You can contact them on:

Telephone: 0330 123 5048
Post: Towergate Insurance, Kings Court, London Road, Stevenage SG1 2GA

Update: NIG discontinued:

Clinic insurance for Physio First

Physio First has been a partner of Towergate for some time now and our members receive a specially discounted rate on clinic insurance.

This policy was previously underwritten by NIG. However, this insurer recently decided that it no longer wanted to provide this policy beyond the renewal dates of the policies already on cover. The advantage of having Towergate as a partner is that they are a broker. This means that once they were informed of NIG’s decision to no longer offer this policy, they were able to conduct market research to source an alternative provider that still offers the levels of cover required by their customers.

Following this market-testing, Towergate now has four different options for Physio First members. When they speak to you, they will assess your demands and needs and based on the information you provide, will recommend the best policy to meet your needs. 

As a specialist broker, Towergate take its duty to their customers very seriously, and work hard to ensure every policy they offer meets the requirements of each customer. It is common for insurers to change their appetite for particular risks, so Towergate do a lot of research to ensure that when this happens, there is no exposure to their customers.

If you have any questions regarding this, please contact Towergate on 0330 123 5048. 


To find out more about how you can get involved with Physio First please email our Honorary Commercial Officer’s Administration Support, Amy Ross –, who will be pleased to give you any information you require.